Bug Fixes & Troubleshooting
Something broken?Let's find out why.
We diagnose and fix WordPress problems: errors, broken layouts, plugin conflicts, checkout failures and everything in between.
Every bug has a cause. We find it and fix it.
Something stopped working. A page looks wrong. Forms are not sending. The checkout fails at the last step. An update broke something that used to work. These things happen, and when they do, the business needs someone who can investigate properly and fix it.
We do not apply bandaids. We diagnose the actual cause of the problem, explain what went wrong, fix it properly, and confirm the fix works across the site.
Whether the issue is straightforward or requires deeper investigation, we are direct about what we find and what it takes to resolve.
What we fix
If it is broken, we can investigate.
From simple display issues to complex plugin conflicts and server-side errors, we diagnose and resolve WordPress problems.
WordPress errors
White screens, PHP errors, database connection issues, admin lockouts and other WordPress problems diagnosed and fixed.
Broken layouts and mobile issues
Pages that do not display correctly, broken responsive layouts, overlapping elements and mobile-specific problems.
Plugin conflicts
When plugins stop working together, break other features or cause unexpected behaviour after an update.
Theme conflicts
Theme updates that break layouts, functionality or styling. We investigate the conflict and resolve it.
PHP and runtime issues
Server-side errors, memory limits, timeout issues and PHP compatibility problems that affect how the site runs.
Form and functionality issues
Contact forms not sending, broken submission flows, missing notifications and form validation problems.
WooCommerce and checkout problems
Checkout errors, payment failures, cart issues, product display problems and order processing bugs.
JavaScript errors
Broken interactive features, console errors, script conflicts and front-end functionality that stopped working.
Update-related problems
Issues caused by WordPress, plugin or theme updates. We diagnose what broke and restore correct functionality.
Broken integrations
Third-party connections that have stopped working: APIs, email services, payment gateways, analytics and more.
Understanding the scope
Bug fix, support, or new project?
Not every website problem is a quick fix. We are upfront about what fits where and will always recommend the right path.
Bug Fixes
Solving a specific existing problem
Something is broken, behaving incorrectly or causing an error. We find the cause and fix it.
GreatQuick Support
Broader expert assistance
Ongoing help with changes, improvements, questions and guidance. A wider relationship, not just a single fix.
New Project
Larger design or development work
A redesign, a new feature build, a migration or significant structural changes. Scoped and proposed separately.
Beyond the fix
Fixing the problem is step one. Preventing the next one is step two.
GreatQuick Care and Support keep your website maintained, monitored and supported so problems are caught early.
Questions
Common questions about bug fixes.
Something not answered here? Tell us what is broken and we will help.
What kind of bugs do you fix?
WordPress errors, broken layouts, plugin conflicts, theme issues, PHP problems, form failures, WooCommerce bugs, JavaScript errors, broken integrations and issues caused by updates. If it is broken, we investigate.
Can you fix a website you did not build?
In most cases, yes. We assess the site first to understand the codebase and hosting setup, then determine the best approach to resolve the issue.
How quickly can you fix something?
It depends on the complexity of the issue. Some problems are straightforward; others require deeper investigation. We will be honest about the expected timeline after assessing the problem.
What if the fix requires a larger change?
We will tell you. If a bug is a symptom of a deeper structural issue that requires significant work, we will explain the situation clearly and recommend the right approach, whether that is a targeted fix or a broader project.
How is this different from GreatQuick Support?
Bug fixes are about solving a specific problem: something is broken and needs fixing. GreatQuick Support is a broader ongoing relationship covering changes, improvements, questions and technical guidance.
Do you offer ongoing maintenance to prevent issues?
Yes. GreatQuick Care provides ongoing WordPress maintenance, including updates, security monitoring and performance checks. Regular maintenance is the best way to prevent many common issues.
Something broken? Let us take a look.
Tell us what is happening. We will investigate and come back with a clear diagnosis and next steps.
Tell us what is broken